I thin Jacobi did an excellent job of connecting the lives of the cab drivers in Somalia with their lives here in Portland. I think it's important for Americans to know that many immigrants have to take a significant "downgrade" in the kind of work they do when they come here. I also liked the quiet tone of her narration; it worked with the driver's voices and made me think of sitting in a cab in the early morning or evening when it's cold outside, in an empty parking lot.