Playlist: Leadership and Emotional Intelligence
Compiled By: Chuck Wolfe
Since 2009 I have been volunteering my time to help people learn how to use emotional intelligence by hosting my own radio show called "The Emotion Roadmap: Take the Wheel and Control How You Feel." Mostly I take calls for people who need help with emotional challenges typically at work or at home. Some of my shows are devoted to education about emotional intelligence and I have been privileged to interview outstanding leaders in business and in the field of emotional intelligence. Following is an interview with the pioneering psychologists President Peter Salovey of Yale, Jack Mayer of UNH and their colleague David Caruso. There are also interviews with Dan Goleman and one with Cary... Show full description
From Chuck Wolfe | Part of the The Emotion Roadmap: Take the Wheel & Control How You Feel series | 54:01
Ever wonder why some leaders appear unwilling to pay attention to others' feelings? Ever wonder why a particular person really upsets you and you can't seem to control how you feel when you are around them? Listen to this interview to find out how to influence others and how to manage your own emotions more effectively.
Peter Salovey, Provost at Yale University and Jack Mayer, Psychologist at University of New Hampshire were the first to research and write about a new intelligence they called "emotional intelligence". Dan Goleman published a best seller called Emotional Intelligence in 1995. Since that time many programs and models of emotional intelligence have emerged. David Caruso, a psychologist, consultant, and research affiliate at Yale, joined with Peter and Jack to create the Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT) which is an ability based model of emotional intelligence. Chuck Wolfe joined with Peter, Jack, and David to publish an earlier version of the MSCEIT, and to help find ways to make the knowledge of emotional science highly useful to people in the workplace, and in life in general. The Emotion Roadmap was a key outcome of the work we all did together. In this interview you will hear: why this truly is a new intelligence; how emotional abilities are measured; why the differences in our individual abilities matter; and how to improve your emotional abilities. Can you imagine having more control over how you feel and how others are feeling? How about learning how to lead and becoming an inspirational leader? While this interview will not solve all your emotional challenges, it will provide you with tools, and insights, to help you plan emotionally for better outcomes!
From Chuck Wolfe | Part of the The Emotion Roadmap: Take the Wheel & Control How You Feel series | 56:41
I interviewed John Caparella, President of the award winning Venetian and Palazzo Resorts and the Sands Expo and Convention center in Las Vegas. John is also an award winner, and one of the most respected and experienced executives in the hotel industry. He is also a friend and one of the best leaders I have ever worked with. John is an emotionally intelligent, inspiring leader.
In my management consulting practice I have found organizations often have similar challenges, such as changing a culture, engaging employees, managing talent, developing new leaders, creating new growth, and managing expenses, while at the same time exceeding customer expectations.
I prepared a series of questions that address these types of challenges and shared them with John Caparella. His experience, knowledge and intuition have led people to view him as a very practical, emotionally intelligent leader. I am sure you will find John's answers to be brilliant and engaging, and the information discussed very meaningful and valuable.
If after listening you have an interest in attending my public workshop The Emotionally Intelligent Leader email me at firstname.lastname@example.org.
From Chuck Wolfe | Part of the The Emotion Roadmap: Take the Wheel & Control How You Feel series | 55:42
Dan Goleman wrote the book called Emotional Intelligence in 1995. The book generated enormous interest in the science of emotional intelligence and in learning more about social and emotional competencies. His most recent book on Focus, is another gem, that helps readers to understand the importance and power of the ability to focus one's attention, will power, and cognitive control in creating life success.
Dr. Dan Goleman co-founded the Collaborative for Academic, Social and Emotional Learning and he is the co-chairman of The Consortium for Research on Emotional Intelligence in Organizations. Dan has been identified as one of the leading thinkers and authors in the field of emotional intelligence and he continues his pioneering efforts in bringing to the world more knowledge about how to use our emotions to become more effective in accomplishing our personal goals and in helping to address major issues in the world that impact the powerless and the poor. In this interview you will hear about his personal journey and about why he wrote this most recent book and what he wants us to know about.
From Chuck Wolfe | Part of the The Emotion Roadmap: Take the Wheel & Control How You Feel series | 54:11
Changes in healthcare have led to pressures on providers to spend less time with patients resulting in less time for questions, empathy and compassion. Helen Riess, M.D., a Harvard Medical Associate Clinical Professor of Psychiatry, and Chief Scientist and Chairman of Empathetics, is one person working hard to reverse this trend. Dr. Riess's company teaches empathy to doctors and other healthcare professionals often leading to very positive outcomes. A very empathetic person herself, Dr. Riess shares insights beyond healthcare including the role of empathy in life in general and insightful suggestions for helping others achieve success.
Dr. Riess has devoted her career to teaching and research in the art and science of the patient-doctor relationship. Her company Empathetics offers novel training based on the neurobiology and physiology of human interactions that improve interpersonal behavior benefiting both patients and clinicians. Empathetics training enables accurate interpretation and translation of emotional communications, resulting in greater trust, safety and satisfaction for patients and medical professionals. You can learn more about her company at http://empathetics.com/
From Chuck Wolfe | Part of the The Emotion Roadmap: Take the Wheel & Control How You Feel series | 34:39
Dr. Cary Cherniss is currently the director and co-chair (with Daniel Goleman) of the Consortium for Research on Emotional Intelligence in Organizations. He is also Director of the Organizational Psychology program at Rutgers University. He is an expert in EI and workplace stress. Our interview is about the Consortium, about the differing definitions of EI, and about how to recognize signs of burnout and what to do about it.
The mission of the EI Consortium is to advance research and practice of emotional and social intelligence in organizations through the generation and exchange of knowledge. The Consortium is highly respected and one of the first organized efforts to provide information for public consumption about the rapidly growing field of emotional intelligence. Dr. Cherniss has been a leading pioneer in these efforts.
Labor Day Put Employees First! CEO Vineet Nayar has a unique and successful business strategy: "put employees first"
From Chuck Wolfe | Part of the The Emotion Roadmap: Take the Wheel & Control How You Feel series | 58:54
I have worked with many CEOs and Vineet Nayar is special. He is Vice Chairman and CEO of HCL, a multi-national award winning techonology company. His performance as a leader has been spectacular. In the June-July edition of Harvard Business Review he is featured in an article about "How Great CEOs keep their teams connected". In our interview we discuss how his business strategy to put employees first and customers second has created outstanding business results and inspired performance.
Vineet Nayar is Vice Chairman and Chief Executive Officer of HCL Technologies Ltd. (HCLT), a $3.5 billion global information technology services company. Vineet is an acknowledged management visionary and a radical thinker who architected the company’s “Employee First, Customer Second (EFCS)” strategy, which transformed HCL’s business. Vineet became President of HCL Technologies in 2005 and during the next five years, he led a remarkable turnaround whereby the company expanded its employee base from 30,000 to more than 75,000, while tripling revenues and doubling its market cap.
In 2007 Vineet became CEO and under his leadership, HCLT has been named “Best Employer” in India and Asia by Hewitt Associates, a “Best Employer in UK” by CRF Institute, “Workforce Management Optimas Award for HR Innovation” in the U.S. and among the world’s “Most Democratic Workplaces” by WorldBlu.
From Chuck Wolfe | Part of the The Emotion Roadmap: Take the Wheel & Control How You Feel series | 20:00
Want to know why smart people get stuck? It is almost always because of emotional issues or challenges in them, or in someone, or some group, they are dealing with? Are you emotionally stuck? Do you know someone who is? Would you like to get yourself, or them, unstuck? Listen to my weekly radio show “The Emotion Roadmap: Take the Wheel and Control How You Feel” on WPKN, 89.5 FM in Bridgeport, CT or streaming at wpkn.org every Wednesday, Noon to 1 PM ET.
This 20 minute piece is all about the show, how the Emotion Roadmap works, a case study about how to get along at work, some music about feelings, and an invitation to listen regularly. If you listen and like the show, please comment so we that we can reach more people and help the world to be a better place, a more emotionally intelligent place!