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Computer Problems: a commentary

From: Nanci Olesen
Length: 00:03:23

A commentary about the challenges of computer use Read the full description.
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Piece Description

Commentator Nanci Olesen wonders if she might be losing it, as she tries to understand how to operate her new laptop. She's trying to stay calm.

Broadcast History

offered here first. Nanci Olesen is heard on Minnesota Public Radio, KFAI, and other public radio stations throughout the country.

Transcript

I?m not sure, but I might be sort of losing it. I have a new laptop, a mystical, magical and oh so useful laptop. Yesterday I spent an hour and a half on my cordless phone, hunched down, staring at the screen, answering the questions that Andrew was asking me. Andrew works for the company that provides my, not my dsl service, I think my server. Or my network. Or something. I was trying to explain to him what I needed. ?everytime I try to send audio attachments of just a few megabytes in my email program they don?t arrive at their destination. They just disappear.? Andrew pondered this deeply. He has such a nice and easy going voice. It never ceases to amaze me that any of these guys that I get on the phone know all the right questions to ask. And they seem to genuinely enjoy their jobs. Andrew, and Nick and Ben and Adam all LIKE coaching middle aged women and men into...
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Timing and Cues

Three minutes and twenty two seconds.

in: I'm not sure, but I might be sort of losing it.

out: Trying to stay calm

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