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The Three Marriages

Series: Prime Time Radio
From: Prime Time Radio
Length: 00:59:55

The Three Marriages and Your Call Is (Not That) Important to Us … this week on Prime Time Radio. Read the full description.

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Maintaining a happy and healthy work life and marriage, all while feeling personally fulfilled, is hard to do.

That’s why author David Whyte says you should try “thinking of work, (your)self and (your) relationship as three marriages."

"The Three Marriages: Reimagining Work, Self & Relationship " is the title of his latest book and it focuses on re-imagining work, self, and relationships.

Then… When you call for customer care, do you ever feel like your call is not that important to the representative helping you?

If so, you're not alone. Every year, more than 43 billion calls are made to customer service representatives, yet companies still haven't learned the value of good customer service.

Journalist, Emily Yellin explores the inner workings of this multi-billion-dollar industry in her book: "Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives".

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An Interview with Anneli Rufus on “Stuck: Why We Can’t (or Won’t) Move On” (00:59:54)
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Piece Description

Maintaining a happy and healthy work life and marriage, all while feeling personally fulfilled, is hard to do.

That’s why author David Whyte says you should try “thinking of work, (your)self and (your) relationship as three marriages."

"The Three Marriages: Reimagining Work, Self & Relationship " is the title of his latest book and it focuses on re-imagining work, self, and relationships.

Then… When you call for customer care, do you ever feel like your call is not that important to the representative helping you?

If so, you're not alone. Every year, more than 43 billion calls are made to customer service representatives, yet companies still haven't learned the value of good customer service.

Journalist, Emily Yellin explores the inner workings of this multi-billion-dollar industry in her book: "Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives".

Timing and Cues

00:00 - 01:00 Billboard (promotes both halves)

01:00 - 01:05 Silent Pause (allows cutaway to newscast)

01:05 - 28:04 Segment #1 (optional fundraising cutaway between 24:00-26:00; Outcue to alert stations to cutaway: "I'm Mike Cuthbert. This is Prime Time Radio.")

28:05 - 30:05 MOVIES FOR GROWNUPS with Bill Newcott

30:05 - 30:07 Silent Pause (allows stations to cutaway for I.D., weather report, etc.)

30:07 - 30:34 Billboard for Segment #2 (runs :27)

30:35 - 54:00 Segment #2 (optional fundraising cutaway between 48:00-50:00; Outcue to alert stations to cutaway: "I'm Mike Cuthbert. This is Prime Time Radio.")

54:00 - 54:05 Silent Pause

54:05 - 59:00 "PRIME TIME POSTSCRIPT" (optional module for stations that do not insert a newscast at the top of the hour)

59:00 - 59:05 Silent Pause

59:05 - 59:25 :20 Promo

59:25 - 59:30 Silent Pause

59:30 - 59:59 :29 Promo

Additional Credits

Host: Mike Cuthbert; Engineer: Ben Pizzuto; Associate Producer: Angel Todd

Related Website

www.aarp.org/radio