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Urgent Care Clinics -- Taking on the Primary Care Overflow in Health Care

From: Karen Brown
Length: 05:21

Urgent Care clinics are doing brisk business as the primary care shortage sends patients their way. Read the full description.

Default-piece-image-2 The Massachusetts Medical Society announced a shortage of primary care doctors in the state – for the fourth straight year. It’s a nationwide problem that some say is underscored in Massachusetts. That’s because approximately 400,000 newly insured residents are competing for a shrinking pool of doctors. But many of those people are still getting care -- in less obvious settings. Karen Brown profiles one walk-in clinic that's treating the primary care overflow.

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Piece Description

The Massachusetts Medical Society announced a shortage of primary care doctors in the state – for the fourth straight year. It’s a nationwide problem that some say is underscored in Massachusetts. That’s because approximately 400,000 newly insured residents are competing for a shrinking pool of doctors. But many of those people are still getting care -- in less obvious settings. Karen Brown profiles one walk-in clinic that's treating the primary care overflow.

Broadcast History

aired on WFCR in Amherst, MA in October 2009

Transcript

DENISE GAGNIER HAS FELT MISERABLE FOR DAYS. SHE CAN'T KEEP FOOD DOWN, SHE HAS A FEVER. SO THIS MORNING SHE DECIDED IT WAS TIME TO GET CHECKED OUT BY HER REGULAR DOCTOR.
[CutID: urgent ax - primary care didn't.wav
Time: 6s
Title: urgent ax - primary care didn't
Out-cue: ]

AX (DENISE) My primary care doctor didn’t have any urgent care appointments open, and they sent me here.
HERE -- BEING THE FAMILY CARE MEDICAL CENTER -- A STAND-ALONE URGENT-CARE CLINIC IN SPRINGFIELD'S FOREST PARK NEIGHBORHOOD. GAGNIER IS WEARING A MEDICAL GOWN AND SITTING ON AN EXAM TABLE, WHEN DOCTOR IRA HELFAND WALKS IN, AND STARTS TO ASK ABOUT HER RECENT HISTORY.

[CutID: urgent amb - got sick1.wav
Time: 20s
Title: urgent amb - got sick1
Description: urgent amb - got sick1
Out-cue: ]
Amb: ‘ok, so you got sick when?” ‘on Monday..’ ‘and you’re still nauseated?’
THIS IS GAGNIER'S FIRST VISIT TO THE CL...
Read the full transcript

Timing and Cues

5:21, plus introduction

Intro and Outro

INTRO:

The Massachusetts Medical Society announced a shortage of primary care doctors in the state – for the fourth straight year. It’s a nationwide problem that some say is underscored in Massachusetts. That’s because approximately 400,000 newly insured residents are competing for a shrinking pool of doctors. But many of those people are still getting care -- in less obvious settings. Karen Brown profiles one walk-in clinic that's treating the primary care overflow.

OUTRO:

Additional Credits

Editor: Jill Kaufman

Related Website

www.karenbrownreports.org